Privacy Policy

Last updated: 27 May 2026

Welcome to PlumbCover.

At PlumbCover, your privacy matters. This Privacy Policy explains how PlumbCover collects, uses, stores and protects your personal information when you visit our website or join our pre-launch waitlist.

PlumbCover is currently in pre-launch. We are under development and no financial services are currently being provided.

1. Who We Are

PlumbCover is a pre-launch Australian business exploring a simpler way for plumbers to access insurance options online, with human support when needed. For privacy-related questions, you can contact hello@plumbcover.com.au

2. What Information We Collect

We may collect personal information you voluntarily provide, including:

• Name

• Email address

• Phone number

• Business name

• Trade or occupation

• State or postcode

• Any other information you submit through forms or enquiries

  
  

We may also automatically collect limited technical information such as:

• IP address

• Device/browser type

• Pages visited

• Referral source

• Website interaction data using cookies or analytics tools

  
  

3. Why We Collect Your Information

We collect personal information to:

• Manage pre-launch registrations and waitlists

• Contact you about PlumbCover launch updates

• Understand demand and customer interest

• Improve our website and future services

• Respond to enquiries

• Conduct market research and testing

  
  

We will never sell your personal information. We do not send unrelated spam or third-party marketing communications.

4. Pre-Launch Status

PlumbCover is currently in development and testing.

Submitting your details through this website:

• does not create a broker-client relationship;

• does not constitute financial product advice;

• does not guarantee insurance availability, pricing or coverage; and

• does not create any obligation for either party.

  
  

Any future financial services will only be provided once all required licensing and regulatory arrangements are in place.

5. Cookies & Analytics

We may use cookies, pixels and analytics tools (such as Google Analytics or Meta Pixel) to understand website traffic and improve user experience.

These tools may collect information about how visitors interact with the website. You can adjust your browser settings to refuse cookies if preferred.

6. How We Store & Protect Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification or disclosure.

Information may be stored using secure third-party platforms, including:

• website hosting providers;

• email and CRM systems;

• analytics platforms; and

• cloud storage providers.

  
  

While we take reasonable precautions, no online platform can guarantee absolute security.

7. Disclosure of Information

We may disclose information to trusted service providers who help us operate the website or business, including:

• website and hosting providers;

• email and communication platforms;

• analytics providers; and

• professional advisers.

  
  

We may also disclose information where required by law. We do not sell personal information to third parties.

8. Access & Correction

You may request access to personal information we hold about you, or request corrections if information is inaccurate.

To make a request, contact: hello@plumbcover.com.au

9. Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be published on this website with the updated effective date.

10. Australian Privacy Principles

This Privacy Policy is intended to align with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth).

If you believe your privacy has been breached, please contact us first so we can attempt to resolve the issue.